AHMED SAGIR ABDULLAHI

IT Support Specialist & Agricultural Engineering Student

Maiduguri, NG.

About

Proactive and technically adept professional with hands-on experience in IT support, hardware/software repair, and system maintenance, complemented by ongoing studies in Agricultural and Environmental Resources Engineering. Eager to leverage strong analytical, problem-solving, and technical skills to contribute to innovative projects and operational efficiency within a dynamic organization.

Work

Airtel Nigeria

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Assistant IT

Maiduguri, Borno State, Nigeria

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Summary

Managed hardware and software repairs for KYC devices and maintained IT infrastructure for server rooms and showrooms at Airtel Nigeria, ensuring operational continuity.

Highlights

Resolved complex hardware and software issues for KYC devices, significantly reducing downtime and ensuring seamless customer identification processes.

Conducted comprehensive server room maintenance, enhancing system stability and preventing service interruptions across Airtel's critical network infrastructure.

Managed and maintained all IT devices within Airtel showrooms, directly supporting sales operations and improving the overall customer experience.

Applied advanced technical troubleshooting skills to diagnose and repair diverse IT equipment, extending device lifespan and optimizing resource utilization.

Education

University of Maiduguri

Maiduguri, Borno State, Nigeria
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B Engr. Agricultural and Environmental Resources Engineering

Usman Bin Affan Islamic School

Maiduguri, Borno State, Nigeria
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Senior School Certificate Examination General Studies

Kwari Computer Academy

Maiduguri, Borno State, Nigeria
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Diploma Computer Application

University of Maiduguri

Maiduguri, Borno State, Nigeria
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Diploma Computer Science

Al-burhan Islamic School Maiduguri

Maiduguri, Borno State, Nigeria
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Senior School Certificate Examination General Studies

Mafoni Galtimari Primary School Maiduguri

Maiduguri, Borno State, Nigeria
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First School Leaving Certificate Primary Education

Languages

English

Hausa

Yoruba

Babur Kanuri

Certificates

Data Analysis

SchullTech

Solar Installation, Load analysis and System sizing

Nigeria Directorate of Employment (NDE)

Climate Changes Sustainable Agricultural Engineering Solutions

Nigerian Institution Of Agricultural Engineering

Nexit – CBN AGSMEIS Entrepreneurship

AI Development Services Ltd

Skills

C++

C++ Programming.

HTML

HTML.

Corel Draw

Corel Draw.

IT Support

Hardware Repair, Software Troubleshooting, Device Maintenance, Technical Support.

System Maintenance

Server Room Maintenance, IT Infrastructure Management.

Data Analysis

Data Analysis.

Microsoft Office

Microsoft Office, Excel, Word, PowerPoint.

Solar Energy Systems

Solar Installation, Load Analysis, System Sizing.

References

Bar. Abdullahi Suleiman Gunda

Rtd Registrar High Court, Tel: 08036275022

Engr Bello Abdulsalam

Lecturer Unimaid, Tel: 08069776196